1. Privacy Policy

At Relevo LLC, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you share with us.

Information We Collect

Personal details: Name, email address, shipping and billing addresses, contact numbers.
Payment information when you make a purchase.
Website usage data through cookies to improve your browsing experience.

How We Use Your Information

To process orders and deliver products.
To communicate order updates and offers.
To improve our website and shopping experience.
To comply with legal obligations and secure transactions.

Sharing Your Information

We do not sell or rent your personal data. Information may be shared with:

Payment processors (e.g., PayPal, Amazon Pay, Payoneer)
Logistics and shipping partners
Regulatory authorities, when legally required

Your Rights

Access, update, or delete your personal data.
Opt out of marketing communications anytime.

For queries about your data, contact us at info@relevollc.com.

2. Terms & Conditions

By accessing or purchasing from Relevo LLC (operating via Leather Legit), you agree to the following terms:

General

Relevo LLC is a New Mexico, USA–registered company.
All products are sold under Leather Legit, our flagship brand.
We reserve the right to update these terms without prior notice.

Purchases & Payments

Payments are processed securely via trusted gateways.
Prices are displayed in USD unless otherwise stated.
Orders are confirmed only after successful payment.

Shipping & Delivery

We ship to the USA, UK, EU, and international markets.
Delivery times may vary based on location and courier services.

Intellectual Property

All logos, trademarks, and product designs under Relevo LLC and Leather Legit are protected.
Unauthorized use of our content is prohibited.

Limitation of Liability

Relevo LLC is not responsible for:

Third-party delays in shipping
Losses caused by incorrect customer information
Unauthorized use of our products or intellectual property

3. Return & Refund Policy

At Relevo LLC, customer satisfaction is our top priority. If you're not completely happy with your purchase, we offer a hassle-free return and refund policy:

Eligibility for Returns

Products must be unused, unworn, and in original packaging.
Returns must be initiated within 30 days of delivery.
Custom or personalized items are non-refundable.

Return Process

Contact us at info@relevollc.com with your order number.
Our team will provide you with a return authorization and instructions.
Ship the product back to our designated warehouse.

Refunds

Once inspected, refunds will be processed within 7-10 business days.
Original shipping costs are non-refundable unless the return is due to our error.

Exchanges

If you'd like a different size or product, you may request an exchange subject to stock availability.